am
WORK
UX/UI
ABOUT
PROJECT / CASE STUDY
DHS Re-Design
Website
OVERVIEW
The Department of Homeland Security (DHS) website is essential for providing the public with critical information on national security, emergency preparedness, and public safety. However, the current website faces usability challenges that impede its effectiveness. To address these issues, a comprehensive redesign of the DHS website is necessary.
The primary goal of this redesign is to prioritize user experience, ensuring that visitors can easily navigate the site and find the information they need without frustration. This involves incorporating human-centered content, which means organizing information in a logical, intuitive manner that aligns with how users seek out and process information.
ROLES
UI Designer
UX Researcher
Graphic Designer
TOOLS
Figma
TIMELINE
3 Weeks
Case Study
PROBLEM
The Department of Homeland Security (DHS) website is currently facing usability challenges and lacks a user-friendly interface, which affects its efficiency in delivering crucial information to the public. Users often find the navigation difficult, with menus that are not intuitive and content that is not well-organized. The search functionality can be unreliable, sometimes providing irrelevant results, which makes it harder for users to find the information they need. These usability issues, while not critical, suggest a need for improvements to ensure the DHS website meets modern web standards and better serves the public's informational needs.
SOLUTION
Therefore, there is a need for a comprehensive redesign of the DHS website to prioritize user experience and create a more intuitive and engaging platform for the public. This redesign should involve a detailed user experience (UX) analysis to understand user needs and identify areas for improvement. The new design should feature human-centered content that is well-organized and easy to navigate, making it simple for users to find important information. Enhancing the navigation system with clear menus and a reliable search function will improve usability. By adopting modern web design standards, including responsive design and clean, user-friendly aesthetics, the DHS website can offer a better overall experience. Regular user testing and feedback will help continuously refine the site, ensuring it remains effective in delivering crucial information to the public.
